Returns & Exchanges

At FormDTM Official, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges on all hardware. To be eligible, items must be in their original packaging with all technical accessories and components included.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via the online portal or email with your order number and a brief explanation for the return.

• 2.
  Pack Your Device

  Securely place the electronic device in its original box, ensuring all cables, manuals, and protective inserts are present to avoid damage during transit.

• 3.
  Ship to FormDTM

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our warehouse.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5-7 business days.