Frequently Asked Questions
Everything you need to know about your FormDTM experience.
What kind of warranty comes with FormDTM electronics?
All FormDTM products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened but in like-new condition with all original packaging, a full refund or exchange can be processed.
Are FormDTM products compatible with international voltage standards?
Most of our electronic devices are rated for 100-240V, making them safe for global use, though you may require a physical plug adapter for specific regions.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email with a tracking number and a link to our real-time tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.